TNFRS is dedicated to ensuring the availability, coordination and provision of preventative, rehabilitative and support services for families and children/adolescents (birth to 19 years) with special needs related to neurological defects, musculoskeletal impairments, and developmental delays.

Our Aims & Purposes

• To provide and/or coordinate comprehensive services including physiotherapy, occupational therapy, speech pathology, family support and education, behavioral management, counselling, recreation, social skills development and any additional services that are shown to contribute to the achievement of the aims and purpose of intervention;

• To assist the family with understanding the child/adolescent’s special needs;

• To support the inclusion of the child/adolescent into the family and community;

• To assist family members, teachers and others in supporting the child’s development; optimizing the child/adolescent’s physical, cognitive, perceptual, social, emotional and communicative potential;

• To maximize the child/adolescent’s capacity for independent living and optimum quality of life.

Funding

We are supported by the Ministry of Children and Family Development, School District #74, United Way, Gaming Revenue and local fundraising. As well, tax-deductible donations are appreciated. Fundraising and donations provide specialized equipment, toys, books, videos and assist with the general operation of the centre.

Commission on Accreditation of Rehabilitation Facilities Certification (CARF)

CARF is an independent, non-profit organization. That means their focus is on ensuring the services you use meet your needs for quality and the best possible outcomes. CARF reviews and grants accreditation services nationally and internationally upon request of a facility or program. Their standards are rigorous, so those services that meet them are among the best available. On February 11th & 12th 2008, CARF surveyors visited our centre and accompanied staff on home visits, observed groups and interviewed parents and employees alike. As a result, we are pleased to announce that CTFRC has received a three year accreditation!

What accreditation means to you:
When you receive services from CTFRC you can be ensured that:

• All persons will be treated with dignity and respect;
  
  
• You will be informed of your rights starting from your initial contact with us;
  
  
• We will respect and preserve your confidentiality rights;
  
  
• You will be given the opportunity to be involved in your service planning;
  
  
• Family involvement is encouraged;
  
  
• We inform you in writing of our complaint procedure. If you have a complaint or concern about services, we will assist you without holding it against you or your family;
  
  
• We have a thorough knowledge of all the community resources that may be helpful to you;
  
  
• We have addressed health and safety concerns such as: building safety, emergency plans and any barriers to receiving service, e.g. wheelchair accessibility;
  
  
• Our services are measured and evaluated for efficiency, effectiveness and client satisfaction;
  
  
• Your cultural and individual preferences will be respected;
  
  
• We have qualified staff and provide ongoing training to them.